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Industry Partnership

Service Outcomes

The Industry Partnership recognises the growing shift towards focusing on outcomes across the community services system. That’s why The Industry Partnership has made this one of our key goals – to make sure that Specialist Homelessness Services (SHS) are equipped to measure and demonstrate the outcomes and impact of their service.

Shared Outcomes Framework

This Framework provides a set of shared outcomes and indicators that homelessness service providers can use to measure their impact.

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SHS Sector Client Satisfaction Survey

This annual survey measures satisfaction with services and client outcomes from accessing SHS services.

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