Specialist Homelessness Service Data

The Australian Institute of Health and Welfare (AIHW) capture SHS Program data.

Here are some quick facts on the 2019/2020 data:

  • 70,300 clients were supported by homelessness services (38% increase since NSW Govt reforms)
  • Approx 18000 clients were escaping domestic and family violence (38% of all clients)
  • Approx 17,883 clients were unaccompanied young people aged 15 – 24 (26% of all clients)
  • Approx 30% of all clients were Aboriginal
  • 21,790 clients did not receive crisis or other accommodation despite requesting it whilst 17,152 were provided with crisis or other accommodation
  • 58% of clients who were homeless prior to accessing a service had no long term accommodation or housing at the end of support
  • Homelessness services are funded to support around 58,000 clients, yet in 2018/19 provided a service to over 70,300 clients, supporting 25% more clients than they are funded for.


AIHW SHS Program data info

Read information, definitions, and statistics from AIHW on Specialist Homelessness Services on their website here.

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AIHW Housing Dashboard

This dashboard showcases the latest publicly available data on housing in Australia.

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Other Resources

Aboriginal and Torres Strait Islander Resources

If you are an Aboriginal and Torres Strait Islander worker, this page is for you. From training opportunities through to information on how you can have a yarn at our Communities of Practices, you will find everything you need here to assist you and your work with clients.

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