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The skill and capability of the Specialist Homelessness Services (SHS) workforce underpins all aspects of the SHS sector. A highly skilled workforce, including specialist skills, is more able to provide quality support and work with people at risk of or experiencing homelessness to achieve positive outcomes.
That’s why The Industry Partnership is passionate in developing and providing as many training and development opportunities as possible throughout the year.
Whether you’re a manager looking at what type of skills you need in your workforce or you’re a case worker looking to delve deeper into a subject your passionate about – our helpful resources can steer you into the right direction.
You need to be employed in a homelessness service funded by the NSW Department of Communities and Justice (DCJ) to participate in any of the courses offered through the SHS Training Calendar.
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We’re excited to introduce our newly re-launched LMS, designed to support the ongoing development of specialist homelessness service workers. The LMS is your central hub for all learning opportunities — including live courses, self-paced eLearning modules, and a growing library of practical resources.
Whether you’re just starting out or stepping into a leadership role, you’ll find learning pathways tailored to support your journey. Easily browse courses by topic, explore structured pathways for new starters and leaders, and access tools to build your skills and confidence in your role.
Start learning, growing, and making an even greater impact — all in one place.
Create an account or if you aleady have one it is still the same account details.
Please note: your account with the SHS Learning Hub – LMS is a different account to your MTS live training account details.
Click here to view the Home Page Instructions.
It’s where you register, view and enrol to study on upcoming courses. The training calendar also has full details of the course including outlines and course topics. If a course is full or not scheduled, please put your name down on the waiting list. We use the waiting list to figure out which courses to schedule next.
The SHS Training Calendar is run by Chandler Macleod Managed Training Systems (MTS). If you need help or have a question about a course on the Calendar, please call 1300 361 787 or send an email to mts@chandlermacleod.com
This policy is in place to ensure training places are used effectively and participants get the most from their learning.
Developed in partnership with Homes NSW and informed by feedback from participants, trainers and the SHS sector, the policy outlines expectations for attendance, participation and cancellations. It aims to support a fair, accessible and high-quality learning experience for everyone.
We encourage all participants to read the policy before registering for training.
Who can use the Portal?
You need to be employed in a homelessness service funded by the NSW Department of Communities and Justice (DCJ) to participate in any of the courses in SHS L&D Framework and on the SHS Training Calendar.
Anyone in the NSW Specialist Homelessness Service (SHS) sector who’s looking to learn in their current role or gain knowledge and skills to further develop their career.
Courses are available for workers with various levels of experience, from inductees through to managers and leaders. There are courses aimed at building core skills as well as specialised courses for those working with specific cohorts.
