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The Industry Partnership recognises the growing shift towards focusing on outcomes across the community services system. That’s why The Industry Partnership has made this one of our key goals – to make sure that Specialist Homelessness Services (SHS) are equipped to measure and demonstrate the outcomes and impact of their service.
This Framework provides a set of shared outcomes and indicators that homelessness service providers can use to measure their impact.
This annual survey measures satisfaction with services and client outcomes from accessing SHS services.
